Training, Appointments, Dog Walking, Pet Care, Packages & Online Store

 

Effective Date: October 27, 2026

Thank you for choosing Kairo’s K9s Training.

We believe that caring for dogs and helping families build stronger relationships should begin with trust, clear communication, and respect. Those same principles guide how we operate our business.

These Terms & Conditions (“Terms”) apply to appointments, training services, dog walking, in-home pet care, prepaid service packages, gift cards, and purchases made through our online store.

Our goal is to explain our policies clearly, establish reasonable expectations, and protect the well-being of our clients, their animals, and our team.

Important policies at a glance:

• All purchased training, walking, and pet-care packages do not expire.

• Our standard appointment cancellation policy requires 48 hours’ notice.

• There are no cancellation or rescheduling fees when a dog is sick.

• Dogs must meet our health, vaccination, and parasite-prevention requirements.

• Payment is generally required when booking or purchasing.

• Online product purchases are subject to the delivery, return, and warranty policies below.

• Purchased gift card balances do not expire, except where a specific legal exception applies.

• Additional intake forms and service-specific authorizations may be required.

By completing a purchase or booking and accepting these Terms, you agree to the provisions applicable to your transaction or service, subject to your rights under applicable law.

 

PART A — GENERAL BUSINESS TERMS

1. Business Information

Business Name: Kairo’s K9s Training
Location: Saskatoon, Saskatchewan, Canada
Email: info@KairosK9s.ca
Website: KairosK9s.ca

Kairo’s K9s Training provides dog training, behaviour support, dog walking, pet care, and related retail products in Saskatoon and surrounding communities.

Services are subject to availability, staffing, location, safety considerations, and suitability for the individual animal.

2. Definitions

For these Terms:

Client: The person who books or pays for services and accepts responsibility for complying with the applicable service requirements.

Customer: A person purchasing products, packages, gift cards, or other items.

Handler: Anyone responsible for handling, supervising, walking, or participating in training with a dog.

Dog: Any dog identified in the booking, intake documentation, or service agreement.

Services: Assessments, training, behaviour consultations, dog walking, enrichment, check-ins, pet sitting, and other animal care services.

Store: Our online retail platform.

Package: A prepaid bundle containing a specified number of training, walking, pet-care, or other eligible services.

Team Member: An authorized employee, contractor, or representative of Kairo’s K9s Training.

Service Agreement: A booking confirmation, intake form, care plan, emergency authorization, or other written agreement relating to a specific service.

3. Eligibility and Accurate Information

Customers must be at least 18 years old to independently enter into purchases or service agreements, or have appropriate authorization from a parent or legal guardian.

Clients and customers must provide accurate and complete information when booking services or placing orders.

Clients must promptly disclose material changes that could affect animal care, safety, service delivery, or access to a property.

We may request additional information or documentation before accepting or continuing a booking.

4. Prices, Taxes, and Payment

All prices are expressed in Canadian dollars unless otherwise stated.

Applicable taxes are charged as required by law.

Payment is due at booking or checkout unless another arrangement has been approved in writing.

Additional travel, delivery, or service charges will be disclosed before the transaction is completed.

Prices and service offerings may change. Confirmed transactions will not be retroactively repriced except where permitted by law or agreed upon.

5. Communications and Notices

Clients must provide current contact information, including a valid email address.

We may communicate booking confirmations, invoices, scheduling changes, and other service information electronically.

Clients are responsible for reviewing confirmations and notifying us promptly of errors.

Appointment changes and non-emergency inquiries may be submitted through our approved booking system or by emailing info@KairosK9s.ca.

Urgent animal care concerns should be communicated using the emergency contact arrangements established for the service.

6. Privacy and Personal Information

We collect information reasonably necessary to provide services, fulfill purchases, and communicate with clients.

This may include contact details, addresses, access instructions, emergency contacts, and relevant information about animals.

We take reasonable steps to safeguard sensitive information and limit access to those who require it for legitimate business purposes.

Our separate Privacy Policy explains how personal information is collected, used, retained, and protected.

 

PART B — DOG TRAINING & BEHAVIOUR SERVICES

7. Services Provided

Kairo’s K9s Training offers services that may include:

• In-home training assessments

• Private dog training

• Puppy development and foundational training

• Behaviour modification and reactivity support

• On-location training

• In-studio training

• Structured dog walking and enrichment

• In-home pet care and check-ins

• Other services advertised through our booking system

Our training methods are grounded in behavioural science, positive reinforcement, and Least Intrusive, Minimally Aversive (LIMA) principles.

We prioritize animal welfare, emotional well-being, clear communication, and the relationship between dogs and their families.

8. Right Fit Policy

Responsible training includes recognizing when a dog or family would benefit from support outside our professional scope.

If we determine during an assessment that a case falls outside our scope, we may discontinue the assessment and recommend another qualified professional.

Where possible, we will explain our concerns and provide appropriate referrals.

If we end an assessment because of scope limitations identified during that assessment, the client will not be charged for that appointment.

This policy does not apply when services are discontinued because of withheld information, unsafe conditions, client misconduct, or failure to follow necessary safety requirements.

9. Client and Handler Responsibilities

Clients agree to:

• Disclose known bite history, aggression, reactivity, fear, and other relevant behavioural concerns.

• Disclose relevant medical conditions, injuries, medications, and mobility limitations.

• Complete required intake and service documentation accurately.

• Follow reasonable safety and management instructions.

• Use suitable safety equipment when requested.

• Supervise children and other household members during appointments.

• Maintain a safe environment for staff and animals.

• Communicate changes that may affect training or care.

The Client is responsible for ensuring that participating Handlers understand and follow applicable safety requirements.

10. Safety Equipment and Handling

Certain dogs may require additional safety measures, including secure harnesses, long lines, gates, barriers, or appropriately fitted and conditioned muzzles.

Recommendations will reflect the individual dog's needs and the circumstances of the service.

A trainer may pause, modify, or end an activity when continuing would present an unreasonable risk.

11. Training Expectations and Results

Every dog is an individual.

Behaviour and learning are influenced by genetics, health, environment, previous experiences, emotional state, and consistency.

Progress may vary between dogs and situations.

Kairo’s K9s Training provides professional guidance and practical education but does not guarantee specific behavioural outcomes or timelines.

 

PART C — DOG WALKING & IN-HOME PET CARE

12. Scope of Pet Care Services

Pet care services may include:

• Scheduled dog walking

• In-home check-ins

• Feeding and fresh water

• Appropriate enrichment and companionship

• Basic routine care

• Other tasks expressly agreed upon before service

The duties, duration, and frequency of care will be established through the booking confirmation and care instructions.

Scheduled visits do not provide continuous supervision unless continuous care has been specifically booked and confirmed.

Animals may remain unattended between visits.

13. Initial Meet-and-Greet

New pet care households must complete an in-home assessment or meet-and-greet before services begin, unless this requirement is expressly waived by Kairo’s K9s Training.

The meeting allows us to review:

• Animal personalities, behaviour, and routines

• Medical needs and medication

• Feeding and care instructions

• Home access and security

• Emergency contacts

• Known safety concerns

• Suitability for the requested services

We reserve the right to decline a booking if appropriate care cannot be provided safely or within our professional scope.

14. Care Instructions and Supplies

Clients must provide complete and accurate written care instructions.

These should include feeding schedules, medication requirements, veterinary information, emergency contacts, behavioural concerns, allergies, and household routines.

Clients must supply adequate food, medication, waste bags, and other necessary care items unless otherwise agreed.

If essential supplies are unavailable, we will attempt to contact the client and discuss appropriate arrangements.

Any necessary purchases and reimbursement obligations will be handled according to the client's authorization and applicable law.

15. Medication Administration

Medication administration must be disclosed and approved before services begin.

Clients must provide clear written instructions, appropriate medication containers, dosage information, and relevant veterinary directions.

Our team may decline medication administration requiring specialized procedures or skills beyond the assigned team member's training.

We do not diagnose medical conditions, prescribe medication, or independently change veterinary treatment plans.

Medication concerns or unexpected reactions will be reported promptly.

16. Emergency Veterinary Care

Clients must provide current veterinary information and an emergency contact authorized to make decisions if the client cannot be reached.

If an animal appears to require urgent veterinary care, we will make reasonable efforts to contact the client and designated emergency contact.

Where delay could place the animal at significant risk, Kairo’s K9s Training may seek emergency veterinary assistance in accordance with the client's separate written emergency authorization.

That authorization must identify any treatment restrictions and financial spending limits.

Clients are responsible for authorized veterinary expenses and related costs except where legal responsibility rests with Kairo’s K9s Training.

We will make reasonable efforts to use the client's preferred veterinary provider when practical.

17. Home Access and Security

Clients must provide reliable access to the property for scheduled services.

Access instructions may include keys, codes, alarm information, or other agreed arrangements.

We will take reasonable precautions to protect entrusted keys and access information.

Clients must disclose relevant security systems and access restrictions before services begin.

If access cannot be obtained, we will attempt to contact the client.

If the issue cannot be resolved, the appointment may be treated as a missed visit under the applicable cancellation policy.

Our team will not force entry or use unsafe access methods.

18. Cameras and Recording Devices

Clients must disclose cameras or recording devices operating in areas where team members will provide services.

Recording arrangements must comply with applicable privacy laws.

Cameras must not be positioned in areas where individuals have a reasonable expectation of privacy.

We may decline services where recording arrangements create unacceptable privacy or safety concerns.

19. Third-Party Access

Clients must disclose whether other people or service providers are expected to enter the home during scheduled care.

This may include family members, maintenance workers, cleaners, or other animal care providers.

We may request adjustments where third-party access could interfere with animal care or security.

20. Escape Prevention and Property Safety

Clients must disclose known escape risks and ensure that doors, gates, fences, and containment systems are reasonably secure.

Our team will use reasonable care when entering, exiting, and handling animals.

If an animal escapes or becomes missing, we will take reasonable steps to protect the animal, notify the client, and seek appropriate assistance.

21. Dog Walking Safety

Dog walking involves risks that cannot be fully controlled, including traffic, wildlife, unfamiliar animals, changing weather, and public interactions.

Dogs will be walked using suitable equipment and reasonable handling practices.

Dogs will not intentionally be permitted off-leash in unenclosed public areas without prior written authorization and confirmation that doing so is lawful and appropriate.

Dog parks and unfamiliar dog introductions are not automatically included in walking services.

Walks may be modified when health, weather, or safety conditions require it.

22. Staff Service Dogs

Some team members are partnered with working service dogs.

A staff member's service dog may accompany them when appropriate and legally permitted.

The presence of a staff service dog does not mean that it will interact with client animals.

Any planned interaction must be assessed and agreed upon in advance.

Clients should disclose relevant household concerns, including animal safety issues or allergies, so suitable arrangements can be discussed.

23. Incident Reporting

We will make reasonable efforts to notify clients promptly of significant incidents during services.

These may include injury, illness, escape, bites, medication concerns, property damage, or emergency veterinary visits.

Incidents may be documented internally for safety, insurance, and service improvement purposes.

 

PART D — HEALTH, SANITATION & SAFETY

24. Health and Vaccination Requirements

Dogs receiving services must:

• Be free from known or suspected contagious illness.

• Have current core vaccinations or documented titre testing, as appropriate.

• Be free from external parasites.

• Have veterinary clearance when medical conditions make physical activity potentially unsafe.

Clients must disclose relevant health concerns before services begin.

We may request supporting documentation or veterinary clearance when reasonably necessary.

25. Illness-Related Rescheduling

If your dog is sick, please contact us as soon as possible. You will not be charged a cancellation or rescheduling fee because your dog is ill.

We understand that illness can develop unexpectedly and may not allow 48 hours' notice.

Clients must notify us as soon as reasonably possible after becoming aware of symptoms.

Symptoms may include coughing, vomiting, diarrhea, fever, unusual lethargy, or other indications that the dog may be unwell.

Appointments involving sick dogs must be postponed when proceeding would be inappropriate.

For prepaid packages, an illness-related postponement will not result in the session being deducted as a cancellation penalty.

Clients should not conceal symptoms or proceed with appointments because of concerns about fees.

26. Cleaning, Disinfection & Infection Prevention

Kairo’s K9s Training takes cleaning, sanitation, and infection prevention seriously.

We use reasonable cleaning and disinfection practices for shared equipment and materials, taking into account their intended use and relevant manufacturer instructions.

We also consider the risks associated with travelling between households and working with animals with different health needs.

While sanitation cannot eliminate every possibility of disease transmission, we take appropriate precautions to reduce preventable exposure.

Clients are expected to support these efforts by disclosing illness, parasites, and relevant health concerns before appointments.

27. Unsafe Conditions and Service Refusal

We may pause, modify, decline, or discontinue services when circumstances present an unreasonable risk to animals, staff, clients, or the public.

Examples include unsafe property conditions, unsecured animals, undisclosed bite history, serious threats, contagious illness, or repeated failure to follow safety requirements.

Where appropriate, we will explain the concern and discuss possible next steps.

 

PART E — BOOKINGS, CANCELLATIONS & PACKAGES

28. Booking and Required Documentation

Appointments must be arranged through an approved booking method.

Clients may be required to complete intake forms, liability acknowledgements, vaccination documentation, emergency contact information, and service-specific authorizations.

Required documentation must be completed before services begin.

Failure to provide documentation may delay or prevent an appointment.

Any applicable charges will be assessed under the relevant cancellation policy and applicable law.

29. Standard Cancellation Policy

For ordinary scheduling changes, 48 hours' notice is required.

Cancellations made with less than 48 hours' notice may be charged up to the full session rate.

No-shows or failure to provide access at the scheduled time may be charged the full session rate.

Late arrivals do not automatically extend appointment time.

Dog illness is an exception to this policy. Illness-related appointments may be rescheduled without a cancellation fee.

Clients experiencing another genuine emergency are encouraged to contact us promptly so the circumstances can be reviewed.

30. Cancellations Initiated by Kairo’s K9s Training

We may need to reschedule appointments because of staff illness, emergencies, unsafe conditions, or circumstances beyond our reasonable control.

We will make reasonable efforts to notify clients promptly and arrange an alternative appointment.

Where we cannot provide the booked service, an appropriate refund or other lawful remedy will be available.

31. Training, Walking & Pet Care Packages

All Purchased Packages Do Not Expire

All purchased training, walking, and pet-care packages from Kairo’s K9s Training do not expire.

This policy applies whether the package was purchased through:

• Our online Store

• Our booking system

• An invoice

• Another approved purchase method

Unused sessions remain available for future booking. There is no expiration date, annual renewal requirement, or inactivity deadline attached to purchased package sessions.

A package does not become invalid simply because a client has not booked an appointment for an extended period.

Package Conditions

• No expiry: Purchased package sessions remain available until used, subject to applicable law and the service arrangements below.

• Refunds: Packages are generally non-refundable when a client voluntarily decides not to use them, except where required by law or expressly agreed in writing.

• Transfers: Packages are non-transferable without written approval.

• Scheduling: Sessions must be booked in advance and are subject to availability.

• Late cancellations: Sessions cancelled outside the required notice period may be deducted from the package.

• Dog illness: Sessions rescheduled because of a dog's illness will not be deducted as a cancellation penalty.

• Service suitability: All bookings remain subject to health, safety, and Right Fit requirements.

Changes to Services or Prices

A package purchased for a specified number and type of sessions retains those purchased entitlements.

Future price increases do not reduce the number of sessions already purchased or cause a package to expire.

If a service is renamed or its format changes, we will make reasonable efforts to honour the purchased entitlement through the original service or a mutually agreed equivalent.

We will not unilaterally convert unused package sessions into a lesser entitlement.

If We Can No Longer Provide the Service

If Kairo’s K9s Training permanently discontinues a service, cannot reasonably fulfill a package, or determines that continued service falls outside our professional scope, we will discuss an appropriate resolution.

Depending on the circumstances, this may include a mutually agreed alternative service or a refund for unused prepaid services.

Any statutory refund or cancellation rights take precedence over the general non-refundable package policy.

For clarity: Purchased packages never expire, but they remain subject to the applicable booking, safety, cancellation, and service provisions.

32. Weather-Related Changes

Outdoor services may be modified or rescheduled because of extreme temperatures, ice, smoke, poor air quality, storms, or other unsafe conditions.

Where suitable, we may offer an indoor activity or enrichment alternative.

If an appropriate alternative is unavailable, we will arrange rescheduling or another remedy consistent with applicable law.

33. Travel and Service Areas

Our primary service area includes Saskatoon and surrounding communities.

Travel outside our standard service area may involve additional charges.

Any applicable travel charges will be disclosed before the booking is confirmed.

 

PART F — ONLINE STORE TERMS

34. Store Orders and Payment

Customers may purchase eligible products, packages, and gift cards through our online Store.

All prices are displayed in Canadian dollars unless otherwise indicated.

Applicable taxes, delivery charges, and other fees will be disclosed before checkout.

Payment is required when placing an order.

We may cancel or decline orders for legitimate reasons, including inventory shortages, pricing errors, or suspected fraud.

If we cancel a paid order, we will issue the appropriate refund.

35. Product Information and Availability

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, and pricing.

Colours, finishes, or materials may appear different depending on screen settings or manufacturing variations.

Product availability may change.

If an item becomes unavailable after purchase, we will contact the customer to discuss a refund, an agreed substitution, or a backorder where available.

36. Local Delivery

Local delivery is available within 50 kilometres of Saskatoon, Saskatchewan, subject to service availability.

Flat-Rate Delivery: $7.00

Free Delivery: Orders of $200 or more within the eligible delivery area.

Estimated delivery windows will be provided after purchase.

Weather, road conditions, scheduling, and inventory may affect delivery times.

Customers must provide accurate delivery information and reasonable access to a safe delivery location.

If delivery cannot be completed because of incorrect information or unavailable access, we will contact the customer to discuss another delivery attempt or pickup.

Additional charges, where applicable, will be disclosed before a new arrangement is confirmed.

37. Delivery Completion and Missing Orders

We may use reasonable delivery records, including customer acknowledgment or delivery photographs, where appropriate.

Customers should contact us promptly if an order is missing, damaged, or delivered incorrectly.

We will review the circumstances and provide any remedy required under applicable law.

38. Pickup

Pickup may be available for eligible orders.

Instructions and expected collection timelines will be provided after purchase.

Customers should contact us if they cannot collect an order as arranged.

Uncollected orders may be subject to reasonable follow-up and cancellation arrangements, with refunds and fees governed by applicable law.

39. Returns and Exchanges

Customers may request a discretionary return or exchange of eligible unused products within 14 days of receiving their order.

Eligible items must be unused, in like-new condition, and complete with original accessories and packaging where applicable.

Items Generally Not Eligible for Discretionary Returns

• Opened treats, chews, food, or edible products

• Used, worn, chewed, damaged, or soiled gear

• Products that cannot safely be resold

These restrictions do not remove statutory rights relating to defective, misrepresented, or incorrectly supplied products.

Customers are responsible for return shipping costs for discretionary returns unless otherwise agreed.

40. Damaged, Defective, or Incorrect Products

Customers should contact us within 48 hours of delivery, where reasonably possible, if an order arrives damaged or incorrect.

Please provide:

• Order number

• Description of the issue

• Photographs of the item and packaging, if available

We will review the concern and determine an appropriate remedy.

The requested 48-hour reporting period does not limit applicable consumer rights.

41. Custom-Made and Personalized Products

Some products may be made or personalized to customer specifications.

Any special production timelines, approval requirements, or restrictions on discretionary returns will be disclosed before purchase.

Once production begins, voluntary changes or cancellations may not be possible.

Statutory remedies for defective, incorrect, or misrepresented products remain available.

42. Adventure Tails Dog Gear Warranty

Adventure Tails Dog Gear includes a one-year limited warranty, subject to the applicable warranty conditions.

The warranty excludes:

• Chewing or destructive damage

• Misuse or improper care

• Negligent handling

• Normal wear and tear

Warranty requests should include proof of purchase, a description of the concern, and photographs where available.

The manufacturer or maker may participate in warranty assessments.

Applicable consumer rights remain unaffected.

43. Third-Party Products

Some products sold through our Store are manufactured by third parties.

Customers should review manufacturer instructions, ingredient information, safety warnings, and product suitability before use.

Manufacturer warranties may apply in addition to statutory consumer protections.

44. Product Safety

Products must be used according to their intended purpose and relevant safety instructions.

Treats, chews, and enrichment items should be selected appropriately for the individual dog and used with suitable supervision.

Collars, harnesses, leashes, and other gear must be properly fitted, inspected regularly, and replaced when damaged.

We are not responsible for harm caused solely by misuse or failure to follow reasonable product instructions, except where the law provides otherwise.

45. Gift Cards

Purchased gift card balances do not expire, except where a specific legal exception applies.

Gift cards are generally non-refundable and cannot be redeemed for cash unless required by law.

We do not charge prohibited post-purchase fees.

Customers should safeguard gift card codes and report suspected unauthorized use promptly.

Any permitted restrictions will be disclosed before purchase.

Gift cards and prepaid service packages are separate offerings. Both are non-expiring under Kairo’s K9s Training's policies, but their redemption and service conditions may differ.

46. Packages Purchased Through the Store

Training, walking, and pet-care packages purchased through our Store are governed by the package provisions in Section 31.

All purchased packages do not expire, regardless of where or how they were purchased.

The Store provisions govern the purchase transaction, while the relevant service provisions govern scheduling, health, safety, and appointment delivery.

47. Online Purchase Information and Confirmation

Before completing a covered online purchase, customers will be provided with required information about the product or service, pricing, additional charges, delivery or service arrangements, and applicable cancellation and refund policies.

Customers will have an opportunity to review their order, correct errors, and accept or decline the transaction.

We will provide a retainable purchase confirmation or contract copy within the period required by applicable law.

Any statutory cancellation or refund rights apply regardless of conflicting language elsewhere in these Terms.

 

PART G — LIABILITY, MEDIA & LEGAL PROVISIONS

48. Assumption of Risk

Clients acknowledge that working with animals involves inherent risks.

Dogs may behave unpredictably, and incidents may occur despite reasonable precautions.

Clients are responsible for disclosing known risks and following reasonable safety requirements.

Nothing in these Terms removes Kairo’s K9s Training's obligation to exercise reasonable care or limits liability where doing so is prohibited by law.

49. Responsibility for Animals and Property

Clients remain responsible for providing accurate information about their animals, property, and relevant safety concerns.

Kairo’s K9s Training will exercise reasonable care when handling animals, accessing homes, and providing agreed services.

Responsibility for loss, injury, or damage will be determined according to the circumstances and applicable law.

50. Limitation of Liability

To the fullest extent permitted by law, Kairo’s K9s Training is not liable for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

51. Indemnification

To the extent permitted by law, clients agree to indemnify Kairo’s K9s Training against reasonable third-party claims arising from the client's negligence, wrongful conduct, materially inaccurate disclosures, or failure to follow agreed safety requirements.

This does not require clients to indemnify Kairo’s K9s Training for our own negligence or wrongdoing.

52. Photos, Videos, and Media Permission

We may take photographs or videos during services for training documentation, progress tracking, education, or marketing.

Public promotional use is subject to the client's consent and applicable privacy requirements.

Clients may decline permission for themselves, their animals, or their homes to appear in public promotional materials.

Consent preferences should be recorded through the applicable intake or media authorization process.

53. Intellectual Property

Website content, branding, photographs, graphics, educational materials, and other original content belong to Kairo’s K9s Training or are used with permission.

Unauthorized commercial reproduction or distribution is prohibited, subject to applicable law.

54. Refusal or Termination of Services

We may refuse, pause, or discontinue services when:

• Safety cannot reasonably be maintained.

• Required information has been withheld.

• A client repeatedly disregards necessary safety instructions.

• Harassment, threats, or abusive conduct occur.

• A service falls outside our professional scope.

• Continuing would compromise animal welfare or legal obligations.

Where appropriate, we will explain the reason.

Outstanding payments, refunds, and unused prepaid services will be addressed according to the circumstances, applicable package provisions, and the law.

Termination of a service does not automatically cause a purchased package balance to expire or be forfeited.

55. Events Beyond Our Control

Services or orders may be delayed by severe weather, emergencies, illness, utility outages, transportation issues, supply disruptions, or other events beyond our reasonable control.

We will make reasonable efforts to communicate changes and arrange appropriate alternatives.

Applicable refund and consumer rights remain in effect.

56. Complaints and Dispute Resolution

Clients and customers are encouraged to contact us promptly with concerns.

We will make reasonable efforts to review complaints fairly and respond appropriately.

Concerns may be submitted to info@KairosK9s.ca.

Nothing in this section restricts the right to contact a regulator, insurer, legal representative, or court.

57. Governing Law

These Terms are governed by the laws of Saskatchewan and applicable federal laws of Canada.

Disputes will be addressed in accordance with applicable jurisdictional and consumer protection requirements.

58. Severability

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

59. Order of Precedence

Where a separate written agreement contains more specific terms for an individual service, those provisions will apply to that service to the extent they do not conflict with mandatory legal requirements.

The package non-expiry commitment in Section 31 applies to all purchased packages unless the parties expressly agree to a more favourable arrangement for the client.

No separate booking confirmation, website setting, or automated expiry notice may unilaterally shorten the validity of an existing purchased package.

60. Changes to These Terms

Kairo’s K9s Training may update these Terms as services, operations, or legal requirements change.

The current version will be available through our website or booking system.

Changes generally apply to future transactions.

Updates to these Terms will not retroactively impose an expiration date on previously purchased packages.

Existing transactions remain subject to the terms applicable when agreed upon, except where a change is legally required or mutually agreed.

61. Acceptance

By completing a booking or purchase and accepting these Terms, clients and customers acknowledge that they have had an opportunity to review the applicable policies.

Additional intake forms, emergency authorizations, care instructions, and service-specific agreements may be required before services begin.

62. Contact Information

Kairo’s K9s Training
Saskatoon, Saskatchewan, Canada

Email: info@KairosK9s.ca
Website: KairosK9s.ca

Thank you for trusting Kairo’s K9s Training with your dogs, your homes, and your purchases.

We take that responsibility seriously and remain committed to providing thoughtful, professional services grounded in animal welfare, clear communication, and mutual respect.

Building Better Bonds,  One Home at a Time.